We currently ship to the following countries:
Europe (EU) - Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom
Europe (non-EU) - Iceland, Norway, Switzerland, Monaco, Israel, Serbia, Montenegro, Georgia, Ukraine, Turkey
Asia - Hong-Kong, Taiwan, Singapore, Japan, Malaysia, South Korea, Philippines, Thailand
North America - USA, Canada
Oceania: Australia, New Zealand
For deliveries to Estonia please visit www.joik.ee
Shipping fee for Europe (both EU and non-EU) - 9,90 EUR
We offer free shipping for all European orders over 60 EUR
Shipping fee for the rest of the world – 19,90 EUR
All orders are delivered via DHL Worldwide Express.
The delivery times vary according to your location. Usually the delivery time is between 4-8 working days, but for some destinations the delivery time can be longer.
The delivery time does not include delays caused by possible customs clearance if shipping outside the European Union. Any shipments within the European Union will not require any customs or duties to be paid.
We dispatch the order usually within 1-3 working days, during busy seasons the dispatch time can be longer.
Please note that any order placed on a weekend or public holiday will not be processed until the next working day.
Should there be any delay or problem with your order, we will contact you immediately by e-mail.
Taxes and other duties
When ordering to a destination outside the European Union additional taxes and duties can apply upon reciept of your order.
All these duties and taxes, as well as customs clearance prcedures are to be paid for and handled by the recipient. JOIK is not responsible for informing the customers of such additional costs or procedures and will not refund any such costs to the customer.
Any shipments within the European Union will not require any customs or duties to be paid.
Please inspect the goods upon delivery to check that your order is complete. Should there be any problem with your delivery, please notify us as soon as possible and in any event within 48 hours of receipt of your order.