Airless!? No stress! Here’s what to do if your product won’t pump out.

If you’ve used JOIK’s new skincare products, you’ve likely noticed that most come in airless bottles. These modern and smart containers weren’t chosen at random – they come with a range of benefits for product longevity, hygiene, and user experience.

But like any system, airless bottles can occasionally act up: you press the pump, and… nothing. So why does this happen – and how can you fix it?


What is an airless bottle and why is it great?

An airless bottle is a vacuum-based packaging system. It has no inner straw and no air inside. Instead, a small platform at the bottom rises with each pump and pushes the cream upwards. Because the product never touches air, it means:


Why does the pump sometimes not work?

It’s rare, but it can happen – especially when:


The good news? It’s easy to fix with a few simple tricks.

Put the cap on, turn the bottle upside down, and tap it against a table.
– This helps the inner platform shift and kick-starts the vacuum.

Shake it like an old mercury thermometer.
– Yes, really! Sometimes it just needs a bit of motion to get going.

Pump several times in a row.
– 6–10 pumps is often all it takes.